【 Delivery service on behalf of "anyCarry" | Case Study】

The introduction of a delivery service on behalf of the company has reduced delivery costs and enabled the company to secure delivery personnel. In addition, the introduction of a delivery management system has also improved efficiency.

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【 Summary 】

anyCarry, Inc. has taken over some deliveries for Matsuben Delivery, a popular boxed lunch delivery service that allows customers to easily order Matsuya Foods brands such as beef rice, curry, set meals, and other rice bowls from the official Matsuya Foods app.
At the time, the company was working to improve the efficiency of its home delivery operations to establish Matsuben Delivery, but it was very difficult to control delivery staff labor costs during the hours when orders were declining, making it impossible to reduce home delivery costs. In addition, many of the stores were located in front of train stations, making it difficult to expand business through in-house delivery due to bicycle parking space issues.
After hiring anyCarry, Inc. to handle the delivery on their behalf, the carry staff is well trained, and the store employees are pleasant to deal with, without the kind of problems with delivery staff that rarely occur at the stores. In addition, the issues of reducing delivery costs and securing delivery personnel during the hours when the number of orders declines, which had been a challenge, have been resolved, making a significant step forward in laying the foundation for the future expansion of Matsuben delivery.

Detail of the article:https://www.anycarry.co.jp/case/matsuyafoods-holdings/

Service provider : anyCarry, Inc.

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