Search result of "顧客満足度" : 26 cases

• TWOSTONE&Sons Inc. Selected as Strategic and IT Consulting Solution for Mynavi Corporation’s New Service Development

  2024/02/20 12:31 pm

  TWOSTONE&Sons Inc. Mynavi Corporation

  

• The implementation of the biz-Stream ledger system has made it possible to produce real-time PDF statements stably, even with 5.2 million members, while keeping overall system costs under control.

  2023/01/20 2:04 pm

  BrainSellers.com Corporation Credit Saison Co., Ltd.

  

• Digital transforming the cruise ship with EY consulting for digital-enabled business transformation. Achieved higher customer satisfaction, increased sales, and reduced costs.

  2022/09/06 9:22 am

  EY Japan Co., Ltd. Royal Caribbean Cruises Ltd.

  

• The introduction of the ANDPAD construction management application streamlined project management, resulting in increased productivity and a halving of the construction period. Customer satisfaction was also improved through the use of client reporting.

  2022/09/05 12:05 pm

  ANDPAD Inc. FRONT HOUSING Corp.

  

• By digitizing tickets and going ticketless and revamping web promotions, the theater company was able to offer its appeal to more customers and increase customer satisfaction.

  2022/09/05 9:05 am

  CREATIVEHOPE,INC. SHIKI THEATRE COMPANY

  

• New business is launched with the introduction of the “Cloud CIRCUS for Creative” digital support proposal package, and orders increase steadily. Also achieved improvement in customer satisfaction and increase in the number of repeat orders through the log analysis function.

  2022/09/02 10:08 am

  Cloud CIRCUS, Inc. VANS DECO Co.,Ltd.

  

• The library strengthened its reading barrier-free efforts with the introduction of the “Clearview C HD22” magnifying reader. Library patrons have commented that it is much easier to read than the crisis they used before.

  2022/08/30 12:47 pm

  SystemGear Vision Ltd. Akashi City Library

  

• Implemented Trust Conversions, a fraud detection solution, to automate the online sales process, resulting in fewer false positives and a 90% reduction in chargebacks.

  2022/08/26 2:15 pm

  Forter, Ltd. ASICS Corporation

  

• “TORETA” was introduced to streamline reservations by going digital. Daily sales increased by 20%!

  2022/08/25 9:29 am

  Toreta,Inc. SANRASA

  

• A virtual showroom that can be visited at any time is realized with the 360-degree panoramic VR “Smart360. Even customers who have difficulty visiting the site can now check it from home.

  2022/08/19 3:40 pm

  AGENTEC Co.,Ltd. Eidai Co., Ltd.

  

• Introduced “aigent recommender” as a recommendation engine, and monthly EC sales via recommendations reached 3~5 million yen.

  2022/07/29 8:56 am

  Silver Egg Technology CO.,Ltd. Kyoto Kimono Ichiba corp.

  

• With the introduction of “GMO later payment” with real-time credit functionality, it can be possible that purchase immediately like credit cards without the fees associated with cash-on-delivery payments.

  2022/07/11 10:03 pm

  GMO Payment Service Inc. Aderans Company Limited

  

• Building a digital marketing platform to visualize boarding customer data and executed optimal marketing initiatives to improve targeting accuracy and customer satisfaction.

  2022/06/26 12:39 pm

  ABeam Consulting Ltd. Solaseed Air Inc.

  

• The introduction of the inquiry response tool made it possible to visualize the status of responses to inquiries and shortened the training period for new employees from one year to three months.

  2022/06/23 10:34 am

  INGAGE Inc. Sucrey Co. Ltd.

  

• By connecting with customers on LINE app and strengthening responsiveness, and by digitizing the approval process, the company was able to “de-stamp” and reduce turnaround time by one-seventh!

  2022/06/22 10:25 am

  WORKS MOBILE Japan Corp. Honda Cars MIKAWA

  

• By implementing a system that can store and quickly reference a vast amount of records, the company was able to instantly respond to customer inquiries and improve work efficiency.

  2022/06/21 8:12 am

  Entetsu System Service Co.,Ltd. OGUshow co.,ltd.

  

• The introduction of the “extreme®” automotive sales and maintenance operations support system enabled data linkage with the sales site, which reduced work hours and led to better sales results.

  2022/06/16 12:22 am

  VERTICE Co.,Ltd. KUSUHARA MOTORS GROUP

  

• Implemented Rtoaster, a data utilization platform that maximizes business value and utilizes accumulated data to improve services.

  2022/06/15 9:33 pm

  BrainPad Inc. ALL NIPPON AIRWAYS TRADING CO., LTD.

  

• By outsourcing logistics, logistics problems were eliminated, allowing the company to concentrate on sales. As a result, customer satisfaction improved.

  2022/06/15 9:05 pm

  FREE CELL Co.,Ltd. K.K.IGARASHI

  

• We built an e-commerce site that, while on the web, provides the experience of buying rice at a traditional rice shop. Designed a site that streamlines back-end operations with a system and builds a relationship between the store and its customers.

  2022/06/08 8:14 pm

  monomode co.,ltd. Marukichi Kayano Store

  

• We developed a business system utilizing tablets that can be used as a sales tool. Not only has the system saved more than 30 minutes per customer visit, but it can also be linked to in-house systems, allowing the company to respond flexibly to unexpected requests from customers.

  2022/06/02 9:29 pm

  Hitachi Solutions Create, Ltd. The Kansai Electric Power Company,Incorporated

  

• By introducing a centralized voice data management system, it has been possible that strengthen compliance and create a database of voice data requested by customers.

  2022/05/31 3:42 pm

  Hitachi Kokusai Electric Inc. -

  

• By incorporating “Oligo-no-okage double support” into the diet, the intestinal environment of residents is improved. By regaining the natural rhythm, the burden of nursing care is reduced and the resident’s mood is improved, too.

  2022/05/30 12:28 pm

  Ensuiko Sugar Refining Co., Ltd. Special elderly nursing home Minorinso

  

• By introducing tower parking corresponding for high roof cars, parking on the hotel premises is realized and customer satisfaction has been improved.

  2022/05/30 11:39 am

  IHI Transport Machinery Co., Ltd. HOTEL METROPOLITAN EDMONT TOKYO

  

• A highly complete office has been completed by creating it while consulting with each other according to the concept of the office. The branding effect has improved so that visitors will want to take pictures.

  2022/05/29 1:22 pm

  ITOKI CORPORATION LIKE, Inc.

  

• Improved the card procedure for house electronic money, which was handled by phone at the help desk. A chatbot has been introduced at the service counter, and card procedures can be performed immediately at any time.

  2022/05/27 11:46 am

  FUJITSU FRONTECH LIMITED FRESTA Co.,Ltd